Welcome! Thanks for choosing to buy the Soul Service Celestial Planner or to book an Aligned and Allow session in with me.

My name is Kellie Guenther.  I look forward to working with you.

Please read this document carefully. Booking a package with Kellie Guenther online via our website or directly means you have read this document together with the Disclaimer (https://www.kellieguenther.com/disclaimer/) and accepted the terms and conditions contained within each document.



You understand and agree:

  • All planner sales are final. Refunds are not offered for change of mind.
  • Advertised price does not in shipping. This is added during your purchase. You must select the correct option for your location. We use Australia Post standard shipping rates worldwide.
  • Refunds or exchanges will only be considered for damaged goods within 30-days of receiving the Planner. Photographic and video evidence should be emailed to kellie at kellie@kellieguenther.com.
  • Where stated pre-sale or early bird you will need to wait for the delivery of the planner. This will be stated on the sales page.

Witxh Church

  • Circle Sessions are delivered online via Zoom or similar online meeting platform.
  • Circle Sessions are not private and will contain all or some members of the Witxh Church Community.


  • All sessions and Services are non-transferrable.
  • Late arrival for a session will result in a shorter session with the session concluding at the usual time.
  • Sessions can be booked online through the online booking system prior to your session.

Private Sessions

  • Private Sessions are delivered online via Zoom or similar online meeting platform.
  • Private Sessions may only contain one person.

Online Sessions

  • If you book an online session, it is your responsibility to ensure that you have the technology required to attend that appointment.


  • All prices are stated in Australian dollars, where GST needs to be included this will be stated on the Invoice.

Payment and/or Subscription

  • Kellie Guenther offers packages via upfront payment or subscription.
  • All upfront payment and subscription details will be provided on the proposal (offer) document and/or landing page provided at time of inquiry or discovery call. These form part of the Booking Terms and Conditions.
  • This program entitles you to a set number of private sessions with Kellie over a set period of time. This detail will be provided on the proposal (offer) document and/or landing page provided at time of inquiry or discovery call. These form part of the Booking Terms and Conditions.
  • All subscription and upfront payments will be deducted via STRIPE.


  • If you are unable to attend or do not show up for a booked session, that session will forfeited and is non-refundable.
  • A make-up session maybe available but will need to be booked and used within the week of the forfeited session.
  • Availability of a spot for the purpose of a make-session is based on availability and not guaranteed.


  • You may reschedule your appointment within 24 hours of your booked appointment; however, availability at your requested time is not guaranteed.

Refund Policy

  • Other than provided for in this Agreement, refunds will only be considered by Kellie Guenther because of serious illness or family emergency.
  • Evidence of emergency may be requested for refund to be considered.
  • Refunds will not be issued for change of mind.

Feedback & Dispute Resolution

Your feedback is important!

You understand and agree:

  1. You will contact the Kellie immediately with any concerns so that they may be resolved quickly and effectively.
  2. In the event of a dispute you agree to the following Dispute Resolution Procedure:
  3. You must advise the Kellie in writing of the nature of the dispute, the outcome you seek and what actions you believe will settle the dispute.
  4. You agree to meet in person, via Zoom or similar online platform, in good faith to seek to resolve the dispute by agreement and compromise.
  5. If an agreement cannot be reached to resolve the dispute any party may refer to a mediator (via Skype only) who will determine time and place for mediation.
  6. Both parties (you and the Kellie) must attend the mediation referred by the mediator, in good faith, to seek to resolve the dispute through mediation or other alternative dispute resolution processes.
  7. Confidentiality is paramount to both the reputation of you and the teacher.
  8. At no time will any communications or discussions be made public. This includes but is not limited to any social media websites of either party.
  9. Any public discussion or comments about either party will be considered defamatory, negative or otherwise damaging and will be the subject of compensation in any mediation or litigation claim.

Limitation of Liability

You understand and agree:

  1. Liability for the services provided by Kellie Guenther is governed solely by the Australian Consumer Law and these Terms and Conditions.
  2. Nothing in these Terms removes your Statutory Rights as a consumer under Australian Consumer Law.
  3. Except for your Statutory Rights, all material (including by not limited to educational and demonstration videos and other material) and services is provided to you without warranties of any kind, either express or implied; and Kellie Guenther expressly disclaims all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose.
  4. To the extent permitted by law, Kellie Guenther excludes all express or implied representations, conditions, guarantees, warranties and terms relating to any Services except those set out in this Agreement, including but not limited to implied or express guarantees, warranties, representations or conditions of any kind, which are not stated in this Agreement.
  5. Kellie Guenther guarantees all services are supplied to you with due care and skill and fit for the purpose that the services have been advertised.
  6. Kellie Guenther cannot and does not guarantee that you, the Client, will take the necessary actions identified during the Celestial Business Plan and Strategy Program to achieve a specific result. What you achieve through our sessions is your choice and responsibility.
  7. To the extent that Kellie Guenther is unable to exclude liability, total liability for loss or damage you suffer or incur from Services by Kellie Guenther is limited to re-supplying the Services to you, or, at the Kellie’s option, refunding to you the amount you have paid for the Services to which your claim relates.

Governing Law 

You understand and agree:

  1. The Terms and Conditions in this Agreement are governed and construed in accordance with the laws of New South Wales, Australia.
  2. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of New South Wales.